More on proprietary big data systems

This article reports the experiences of several law enforcement agencies with Palantir’s data analysis systems. The company’s hardware and software systems, originally developed for intelligence agencies, help with integration and visualization of data stored in multiple “silos.” LAPD was able to cut the time required to produce Chronic Offender Bulletins from an hour to 3-5 minutes, which helped reduce violent crime in one target district by 15%. The systems are very expensive, however, and some users complain about hard-to-use software, costly upgrades, poor technical support, incompatibility with non-Palantir systems used by other agencies, and generally being at the mercy of the company once its products have been purchased and installed.

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